Getting Started

August 08, 2022 13:50

Welcome to Talkspace!

Please note that you may be unable to access some of these links if you are not signed into your provider account. For more information, please see How do I access the complete Provider Help Center?

Click here if you're looking for our Getting Started Video Guide.

Need help getting started on the Talkspace Platform?

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Account Set-Up		Training
Talkspace Platform Provider Login Page		Independently Contracted Provider Getting Started Course
How do I access the complete Provider Help Center?		Prescriber Getting Started Course
How do I download or update the Talkspace App?		Where can I find additional Platform Training?
How do I change my information on the “My Account” page?		For assistance with training in your first month, click here.

Managing Caseload		New Clients
How can I control my caseload?		How do I know if I received a New Client?
Where can I find Client Intake and Emergency Contact Information?		How do I get into the room and engage with my New Client?
Where can I find the client’s Informed Consent?		How and when should I first contact my New Client?
How often do I need to respond to my Client?

Client Plans		Payment
What is included in my Client’s plan and how do I know if my Client has Live Sessions?		How am I paid for my work?
What is the 10-minute Live Intro Session?		How do I edit my payment information?
Where can I find more information about client plans?

Documentation		Getting Help & Support
How can I document session notes on the Talkspace platform? (therapists only)		What is the Talkspace Quality Support Team?
How can I add a preliminary diagnosis?		I need to talk to someone. Can someone help?
What is the Task List?
How can I document psychiatric session notes on the Talkspace platform? (prescribers only)

Account Set-Up