The 10 minute Live Video Intro session is the first session of some Talkspace plans, which providers often use to build rapport, get to know the client, and see if it feels like a good therapeutic fit.
A Progress Note will not populate for a 10-minute Live Intro session. Instead, a collateral note will need to be created in order to properly document the interaction.
For more information, please see Which plans have a 10-minute Live Video Intro Session?