Please follow all ethical and State Regulatory guidelines in dealing with an adverse or emergency incident.
You can access a client's emergency contact information and other emergency tools available to you on the Platform as needed.
To download the Clinical Crisis S.A.F.E. Quick Reference document for offline use, click the button below:
Never hesitate to inform emergency authorities as you see fit as they, not the Talkspace Platform, are the proper authorities to respond to an adverse incident.
Assessing & Monitoring Risk
Find Local Help When Needed
Managing Crisis & Emergencies
Crisis Response & Client Safety
Higher Level of Care Recommendations
- How should I support a client during a transition to a higher level of care?
- How do I document a higher level of care recommendation?
- Higher level of care (HLOC) resources
- What should I do if my client declines a higher level of care?
- How do I discuss a higher level of care recommendation with my client?
- When should I consider recommending a higher level of care?