How do I know if I received a new client?

You will be notified that you received a new client via:

• Email
• SMS (text) message
• Push notification from the iOS Talkspace app (if you have push notifications enabled)
• Your new client will be displayed under the New Clients section on your Talkspace Provider Dashboard

Note that you will not receive clients until your entire profile is complete, including your bio and clinical information (license). For instructions on how to update your profile, check out the article How do I update my Talkspace profile?

Be sure to check your email and Talkspace account regularly (on the website or mobile app) for notifications.

Important Note   Add team@talkspace.com to your trusted contacts/address book in your email settings to ensure that emails from Talkspace aren’t marked as spam.

To see a full list of your clients, visit your Provider Dashboard for the most up-to-date caseload information.